Shipping & returns
On its way
to you.
Every Casa order is carefully prepared and packed before making its way to you. We offer free shipping across France and Europe.
France
Free shipping across France. Orders are usually delivered within 2–5 business days.
Europe
Free shipping across Europe. Orders are usually delivered within 3–7 business days.
Free shipping
Shipping is complimentary on all Casa Ibicenca orders.
Order tracking
Once your order has been shipped, you will receive a confirmation email with tracking information.
Not quite
your piece?
We want every Casa piece to feel right. If it is not the one for you, you have 14 days from the date of delivery to request a return.
Contact us
Email us at contact@casaibicenca.com within 14 days of receiving your order.
Prepare your piece
Items must be unworn, unwashed and have their original tags attached.
Send it back
Once your return has been approved, you will receive the necessary instructions from our team.
Refund
Once your return has been received and inspected, your refund will be processed.
The essentials.
A few things to keep in mind before sending your order on its way back to the Casa.
Day returns
Returns must be requested within 14 days of receiving your order.
Original condition
Items must be unworn, unwashed and have their original tags attached.
France & Europe
Free shipping is available across France and Europe.
Need help?
If you have any questions about your order, shipping or a return, our team is here for you.
contact@casaibicenca.com
Back to
Casa.
Find the piece that feels like you and take a little piece of Ibiza with you.
Discover the collection